Order Information
Shipping
STANDARD DELIVERY
3-5 business days
| Order Subtotal | Shipping Charge |
| Up to $30 | $5.95 |
| $30.01 - $50 | $7.95 |
| $50.01 - $75 | $9.95 |
| $75.01 - $100 | $10.95 |
| $100.01- $200 | $12.95 |
| $200.01 - $300 | $14.95 |
| $300.01 - $500 | $15.95 |
| $500.01 and up | $20.95 |
Quick DELIVERY
2-3 business days
| Order Subtotal | Shipping Charge |
| Up to $30 | $12.95 |
| $30.01 - $50 | $15.95 |
| $50.01 - $75 | $17.95 |
| $75.01 - $100 | $19.95 |
| $100.01- $200 | $20.95 |
| $200.01 - $300 | $21.95 |
| $300.01 - $500 | $22.95 |
| $500.01 and up | $25.95 |
All orders will be shipped within one or two working days if merchandise is in stock. You will be notified immediately if your selection is not in stock and approximately how long a wait you can expect. You have the choice at that time to wait or cancel the order. We appologize for any inconvenience.
NOTE TO MATCHPOINT ORDERS: It is impossible to stock all styles in all colors and all sizes all the time so we often have to special order for you. Special orders take 3-5 business days to reach us if the item is available. We apologize for the inconvenience.
Contact Information
Call us: (828) 285-8838
Visit Our Store: 23 Haywood St, Asheville, North Carolina
Email: info@adlibonline.com
Store Hours
Monday - Thurs 10am - 6:00pm
Friday - Saturday 10am- 7pm (June/July/Aug)
Sundays - 12am - 5pm
Our Guarantee
Your satisfaction is our top priority. If for any reason you are not thoroughly satisfied with your purchase, please return it within one week of receipt and we'll promptly exchange it or refund your purchase price with receipt.
Exchanges
You may make an exchange of one of our regularly priced, non-sale items. To exchange by mail, enclose your shipping invoice and replacement request in the box. Take the box to the post office and affix the proper postage. Your exchange will be processed upon receipt of your package.
Note Regarding Sale Items:
All sales are final, no exchanges, no returns on sale items.
Returns
If you need to return your purchase of one of our regularly priced, non-sale items within one week of date on receipt, please enclose your shipping invoice in the box with the item(s). Take the box to the post office and affix the proper postage. Your refund will be processed promptly upon receipt of your package.
Availability of Merchandise
We try to maintain inventory of all items. However, we may sometimes experience greater than expected demand for an item or an unforeseen delay in shipment to us. Should an item be temporarily out of stock, you will be advised of the expected shipping date. Your credit card will not be charged until we ship your order.
Privacy Policy
At Ad Lib, we understand your concerns about online security and privacy. We seek to ensure that your personal and payment information is secure and your privacy is respected. We do not share, trade or sell your information to anyone. You can safely order online using our secure server, or by calling 828-285-8838.
Secure Shopping
You can shop at adlibonline.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
Adlibonline.com is registered with the Authorize.Net Verified Merchant Seal program.
